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This workshop is in inglés con traducción simultánea al italiano.

¿Trabajas como diseñador de programas, formador de personal, supervisor o director de una agencia que ofrece servicios educativos a clientes con dificultades de aprendizaje? ¿Estás satisfecho con el progreso de tus clientes?

Behavior analysis developed a powerful technology for helping people, but too many clients don’t receive the benefits. Why not?

The easy answer is that employees don’t do what they are told. But the employees’ performance, just like their clients’ performance, is a product of their environment.

¿Tienen los empleados los recursos, la formación y la gestión necesarios para ayudar a sus clientes a alcanzar sus objetivos? ¿Y sus supervisores y formadores de personal? ¿Y sus directores? Las organizaciones son grupos de individuos que deben trabajar juntos para proporcionar a sus clientes los resultados que desean.

El fracaso de los clientes en lograr un progreso adecuado no suele ser un problema de desempeño individual de los empleados, sino un problema de rendimiento a nivel de procesos del sistema y a nivel individual dentro de la organización.

This workshop will teach you how to design and implement an ethical, pragmatic, organizational performance engineering process to change how providers work together, so that every client makes efficient progress.

The EARS process has the following steps: 1) Evaluate client progress; 2) Analyze causes of provider performance problems; 3) Recommend changes in provider resources, training, and management; and 4) Solve provider performance problems by designing and implementing recommended changes in provider resources, training, and management.

1. Label examples of ethical and unethical behavior change goals and methods.
2. Label examples of pragmatic and dogmatic approaches to behavior change
3. Distinguish between the goals of scientists, engineers and technicians.
4. Describe the provider-recipient relationships needed to ensure efficient client progress.
5. Evaluate client products, performance, and progress using frequent, accurate, sensitive measures.
6. Analyze causes of provider performance problems using direct measures to identify can-do problems due to inadequate resources, know-how problems due to inadequate training, and want-to problems due to inadequate management.
7. Recommend changes in provider resources, training, and management based on the analysis of provider performance problems.
8. Solve provider performance problems by designing and implementing changes in provider a) resources, b) training, and c) management.
9. Plan your own EARS project at your center, tutoring service, or school.

My workshops are highly interactive and practice intensive. I will also provide a beta-test version of a web-mobile application that makes it easy to evaluate client, parent, and provider products, performance and progress with some guidance on how to use that tool to design and implement the EARS process to change how providers work together so that every client makes efficient progress.

Guy Bruce: Desde que obtuvo su doctorado en Psicología Educativa en el programa de Análisis del Comportamiento en Recursos Humanos de la Universidad de Virginia Occidental, el Dr. Bruce ha enseñado análisis del comportamiento en programas tanto de pregrado como de posgrado y ha trabajado como consultor para diversas organizaciones, incluidas BellSouth, Crystal River Nuclear Power, Delta Faucet, Dearborn Financial, el Hospital Mayo y Waddell & Reid Financial Services.

Es autor de 'Instructional Design Made Easy', un manual para diseñar programas de formación de personal más eficientes, y de 'Organizational Performance Engineering for Provider, Parent, and Client Success', que narra cómo diseñó e implementó un proceso de ingeniería del rendimiento organizacional para cambiar la forma en que el personal de preescolar trabajaba en conjunto, de modo que cada cliente pudiera tener éxito.

Además de impartir talleres sobre la aplicación de la ingeniería del rendimiento organizacional, actualmente está trabajando con desarrolladores para finalizar ProgressCharter, una aplicación móvil/web que facilitará la implementación del proceso EARS de ingeniería del rendimiento organizacional.

The EARS process has the following steps:

1. Evaluate client progress.
2. Analyze provider performance problems.
3. Recommend changes in provider resources, training, and management.
4. Solve provider performance problems by designing and implementing recommended solutions.

Participation Fee: € 150 + € 10 administrative fees. 
Registration is only valid after payment is received.

Refunds for the participation fee will be issued exclusively in the following cases:

1. If Nicola Cefalo cancels or postpones the workshop,
2. If the customer withdraws according to the rules defined in the “Withdrawal Policy” (see “General Terms and Conditions of Sale with Nicola Cefalo”).

The workshop will start with a minimum of 10 participants. If the minimum threshold is not met, the start of the workshop may be postponed to the following month.

The recipient of the transfer is correct; the details are the same for both workshops, even though they are done by two different people.

Payment Purpose
Student Name + Lastname + Workshop with Guy Bruce
Example: Sarah Smith Workshop with Guy Bruce

Cost € 160,00
Bank UBS
IBAN CH23 0028 7287 1364 8641 D

Payable to Nicola Cefalo
Address Winkelriedstrasse 10, 8200 Schaffhausen, Switzerland.

Additional Information
BIC UBSWCHZH80A
Bank account 0287 00136486.41D

Do you want to pay with a credit card or prepaid card? It’s possible, but the cost will be 6% higher (€ 170). Click Here or scan the QR code.