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This workshop is in English with simultaneous Italian translation.

Do you work as a program designer, staff trainer, supervisor, or director of an agency that provides educational services to clients with learning difficulties? Are you satisfied with your clients’ progress?

Behavior analysis developed a powerful technology for helping people, but too many clients don’t receive the benefits. Why not?

The easy answer is that employees don’t do what they are told. But the employees’ performance, just like their clients’ performance, is a product of their environment.

Do employees have the resources, training, and management necessary to help their clients achieve their goals? What about their supervisors and their staff trainers? What about their directors? Organizations are groups of individuals who must work together to provide their clients with the outcomes they want.

The failure of clients to make adequate progress is not usually an individual employee performance problem, but a performance problem at the system process, and individual levels of the organization.

This workshop will teach you how to design and implement an ethical, pragmatic, organizational performance engineering process to change how providers work together, so that every client makes efficient progress.

The EARS process has the following steps: 1) Evaluate client progress; 2) Analyze causes of provider performance problems; 3) Recommend changes in provider resources, training, and management; and 4) Solve provider performance problems by designing and implementing recommended changes in provider resources, training, and management.

1. Label examples of ethical and unethical behavior change goals and methods.
2. Label examples of pragmatic and dogmatic approaches to behavior change
3. Distinguish between the goals of scientists, engineers and technicians.
4. Describe the provider-recipient relationships needed to ensure efficient client progress.
5. Evaluate client products, performance, and progress using frequent, accurate, sensitive measures.
6. Analyze causes of provider performance problems using direct measures to identify can-do problems due to inadequate resources, know-how problems due to inadequate training, and want-to problems due to inadequate management.
7. Recommend changes in provider resources, training, and management based on the analysis of provider performance problems.
8. Solve provider performance problems by designing and implementing changes in provider a) resources, b) training, and c) management.
9. Plan your own EARS project at your center, tutoring service, or school.

My workshops are highly interactive and practice intensive. I will also provide a beta-test version of a web-mobile application that makes it easy to evaluate client, parent, and provider products, performance and progress with some guidance on how to use that tool to design and implement the EARS process to change how providers work together so that every client makes efficient progress.

Guy Bruce: Since earning his Ed. D. in Educational Psychology from the Behavior Analysis in Human Resources program at West Virginia University, Dr. Bruce has taught behavior analysis in both undergraduate and graduate programs and consulted with variety of organizations, including BellSouth, Crystal River Nuclear Power, Delta Faucet, Dearborn Financial, Mayo Hospital, and Waddell & Reid Financial Services.

He is the author of Instructional Design Made Easy, a workbook for designing more efficient staff training programs and Organizational Performance Engineering for Provider, Parent, and Client Success, which tells the story of how he designed and implemented an organizational performance engineering process to change how preschool staff worked together so that every client could be successful.

In addition to conducting workshops on the application of organizational performance engineering, he is currently working with developers to complete ProgressCharter, a mobile/web application that will make it easy to implement the EARS Process of Organizational Performance Engineering.

The EARS process has the following steps:

1. Evaluate client progress.
2. Analyze provider performance problems.
3. Recommend changes in provider resources, training, and management.
4. Solve provider performance problems by designing and implementing recommended solutions.

Participation Fee: € 150 + € 10 administrative fees. 
Registration is only valid after payment is received.

Refunds for the participation fee will be issued exclusively in the following cases:

1. If Nicola Cefalo cancels or postpones the workshop,
2. If the customer withdraws according to the rules defined in the “Withdrawal Policy” (see “General Terms and Conditions of Sale with Nicola Cefalo”).

The workshop will start with a minimum of 10 participants. If the minimum threshold is not met, the start of the workshop may be postponed to the following month.

The recipient of the transfer is correct; the details are the same for both workshops, even though they are done by two different people.

Payment Purpose
Student Name + Lastname + Workshop with Guy Bruce
Example: Sarah Smith Workshop with Guy Bruce

Cost € 160,00
Bank UBS
IBAN CH23 0028 7287 1364 8641 D

Payable to Nicola Cefalo
Address Winkelriedstrasse 10, 8200 Schaffhausen, Switzerland.

Additional Information
BIC UBSWCHZH80A
Bank account 0287 00136486.41D

Do you want to pay with a credit card or prepaid card? It’s possible, but the cost will be 6% higher (€ 170). Click Here or scan the QR code.